Frequently Asked Questions

If you are unable to find your answers below, please click here to contact us.

For installation related issues, please go to our installation support page.


A sound set, or an expansion pack, from Online Music Foundry consists of patches and samples for a third party virtual instrument, PadShop and PadShop Pro.

You can purchase our products here at our website. All purchases are handled by the our agency, E-Junkie, through an online payment processor, PayPal. Fees are payable in US dollars through a secured internet site. After the online payment is completed, you will receive an email containing the details of the purchase and download links for the products.

You may install and use your purchased copy on an unlimited amount of computers of yours.

No, you shall not transfer, sub-lease and give away the products to any other parties, or share the products with any other parties.

No, under our license/end user agreements, your license is NOT TRANSFERABLE at any time. You shall not transfer, sub-lease and give away the products to any other parties, or share the products with any other parties.

As stated in our License/End User Agreement,

you may install and use the purchased copy on your computer(s) only.

you may use the purchased copy to create original music compositions or soundtracks for third parties’ or your own film, television, video, music, radio, video games, audio projects or other media, provided the completed compositions or soundtracks is created solely by you.

you may broadcast and/or distribute your own original music compositions or soundtracks that are created by using the purchased copy.

you may use the purchased copy to compose a production music library, also known as stock music or library music.

Under our License/End User Agreement,

you may install and use the purchased copy on your computer(s) only.

you may use the purchased copy to create original music compositions, soundtracks or sound design for third parties’ or your own film, television, video, music, radio, video games, audio projects or other media, provided the completed compositions, soundtracks or sound design is created solely by you, and is clear and distinct from the sound effects in the purchased copy.

you may broadcast and/or distribute your own original music compositions consisting of at least two musical instruments, soundtracks or sound design that are created by using the purchased copy, provided the completed compositions, soundtracks or sound design is created solely by you, and is clear and distinct from the sound effects in the purchased copy.

You cannot use the patches or samples in isolation to make another sample CD, virtual instrument, or include them as individual sound samples on a multimedia CD, CD-ROM, DVD, gaming machine or toy, that are commercially distributed. You cannot upload or download the patches and samples to any database or server, unless they are used in a musical composition (in combination with other sounds) created by you.

Under our License/End User Agreement,

You cannot use the sound effects in isolation to make another sample CD, virtual instrument, or include them as sound samples or sound effects on a multimedia CD, CD-ROM, DVD, gaming machine or toy, that are commercially distributed.

You cannot upload or download the sound effects to any database or server, unless they are used in a musical composition (in combination with at least two musical instruments) that is created by you.

You cannot use the sound effects to compose a production music library, also known as stock music or library music.

You cannot use the sound effects to compose original music compositions consisting of less than two musical instruments.

If you are a music or production library composer/producer, you may use the patches and samples from our sound sets to create original music compositions or soundtracks; or to compose a Production Music Library, also known as stock music or library music, provided the completed composition or soundtrack is created solely by you.

However, it is important to note that you cannot use our sound effects to create original music compositions or soundtracks consisting of less than two musical instruments. You cannot also use them to compose a Production Music Library, also known as stock music or library music.

At this time, we do not have a 24/7 customer support service but if you are having troubles installing your patches and samples, you can click here to download our instructional manual. You can also click here to contact us and we will get back to you within 24 hours.

No, we are not. We use many of their products and are excited about our upcoming expansion packs for Padshop and Padshop Pro. If you have not heard of Steinberg, you can visit their site here.

We are affiliated with a music production company and recording facility based in Hong Kong.

Yes, you can visit our music production company website for a quotation.

Yes, you can visit our music production company website for a quotation.

Yes, you can visit our music production company website for a quotation.